Account support · THE HUB PRIVATEBANCORP

Lost or Stolen Cards

Contact us promptly if your card is missing or you notice activity you do not recognize.

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A practical overview

Act promptly and verify the next step.

Email hello@theprivhubcorp.com for help securing a missing card and reviewing next steps. If you can access online banking, use any card controls available to you. Do not send full card numbers or sign-in details by ordinary email.

Consider what matters

Details to help you decide.

Review the available terms and requirements with our team before choosing a product or service.

01

Report the card

Share when you noticed the card was missing and any relevant account activity.

02

Review transactions

Check recent activity and identify payments you do not recognize.

03

Secure access

Follow the team’s instructions for account access and card replacement.

Here to help

Let’s work through your questions.

Ask about eligibility, current rates, fees, and the documents you may need.

Contact The Hub